Is this Sheraton Norfolk Waterside Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Norfolk Waterside Hotel?

Check-in time for Sheraton Norfolk Waterside Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Norfolk Waterside Hotel have a swimming pool?

Yes, this Sheraton Norfolk Waterside Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Norfolk Waterside Hotel?

Best-rates for the Sheraton Norfolk Waterside Hotel starts from $126 per night with includes Wheelchair Accessible, Security/Safety, Bar, Guest Services, Child Friendly, Kitchen, Parking, Bedding/Linens, Restaurant, Toiletries, Internet, Laundry, Transportation/Shuttle, Wellness Facilities, Breakfast, Air Conditioner, Pool, TV, Accessibility, Business Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Norfolk Waterside Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Norfolk Waterside Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Norfolk Waterside Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Norfolk Waterside Hotel?

Based on the information reported by the owner or manager, the Sheraton Norfolk Waterside Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Norfolk Waterside Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Norfolk Waterside Hotel | Hotel in Norfolk

| 8.2 (1006 Reviews) | 1 Bathroom

Norfolk Hotel | Sheraton Norfolk Waterside Hotel

Hotel in Norfolk

Riverfront hotel with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower/tub combination

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Premium bedding

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Iron/ironing board

Safe

LED light bulbs

Energy-saving switches

Free newspapers

Recycling

Phone

Access via exterior corridors

Connecting rooms available

Turndown service

Desk

Breakfast

1 restaurant

1 bar

Room service available

Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 5-25 per person

Coffee/tea maker

Parking

24-hour roundtrip train station shuttle (surcharge)

Bus station shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Valet parking on site (USD 35 per day; includes in/out privileges)

Accessibility

Low-height electrical outlets in bathroom

Wheelchair-accessible van parking

Wheelchair-accessible path of travel

Low-height door lock

Grab bar near toilet

Assistive listening devices available

Accessible train station shuttle

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Visual alarms in hallways

Wheelchair-accessible fitness center

Stair-free path to entrance

Well-lit path to entrance

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Braille signage

Height-adjustable showerhead

Wheelchair-accessible business center

Lever door handles

Wheelchair-accessible parking

Low-height view port in door

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Activities

Water skiing

Kayaking

Snorkeling

Windsurfing

Golfing

Outdoor pool

Fitness center

Entertainment

Cable channels

Pay movies

26-inch flat-screen TV

Premium channels

General

Conference center (35004 square feet of space)

24-hour business center

Computer station

Meeting rooms

Gift shop/newsstand

Free newspapers in lobby

Banquet hall

Elevator

Ballroom

ATM/banking services

Front-desk safe

Spanish

English

No plastic coffee stirrers

No plastic drinking straws

Comprehensive recycling policy

Vegan dining options

Smoke-free property

Vegetarian dining options

At least 80% lighting from LEDs

Double-glazed windows

Guest Services

Rollaway/extra beds (surcharge)

Outdoor pool

Laundry facilities

Daily housekeeping

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Luggage storage

Dry cleaning service

Turndown service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately usd 5 to 25 per person valet parking fee: usd 35 per day (in/out privileges) pet deposit: usd 150 per stay pet fee: usd 150.00 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 75 lbs per pet) pets allowed for an extra charge of usd 150.00 per accommodation, per stay, plus a deposit of usd 150 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jose

Jan 2, 2026 10:56:36 PM

Review Score: 8

Summary: We liked the hotel, it was clean and very comvinent located in dowtown. Breakfast was good. My recomendaton is that the parking situation need to improve. Practically the hotel is not reponsible for parking at all.

See All Reviews

Room Arrangement

Room Info	Facilities
Presidential Suite, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 Bedroom Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Executive Suite, 1 Bedroom (Balcony) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, City View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, City View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Room, 1 King Bed, Harbor View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Queen Beds, Harbor View Room Size: 279 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Square meters - 26.00, Number of bedrooms - 0, Harbor view, Pets not allowed, Square feet - 279, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Corner (Balcony) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Suite, 1 Bedroom, Harbor View Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 1 Double Bed, Allergy Friendly (Pure) Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Harbor view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Harbor View Room Size: 278 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square meters - 26.00, Number of bedrooms - 0, Harbor view, Pets not allowed, Square feet - 278, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds, City View Room Size: 277 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Square meters - 26.00, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Pets not allowed, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Square feet - 277, Number of bathrooms - 1, Lowered peephole/view port in door, Low-height bed, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, City View Room Size: 277 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square meters - 26.00, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Pets not allowed, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Square feet - 277, Number of bathrooms - 1, Lowered peephole/view port in door, Low-height bed, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 2 Queen Beds, City View (Hearing Accessible) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, City View (Hearing Accessible) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Club Room, 1 Double Bed, Allergy Friendly Room Size: m² 1 Double Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1