Mountain hotel with free parking, near Heavenly Gondola This hotel features express check-in, express check-out, and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a vending machine. The TrailHead offers 36 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.
This South Lake Tahoe hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Toiletries
Entertainment
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: usd 15.00
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 30 per pet, per night service animals are exempt from fees late check-out fee: usd 15.00 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 30 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
DENNY
Jan 8, 2026 02:56:57 AM
Review Score:
4
Summary: This is a tale of two cities. Our first night was awful. We were assigned a room that we learned later had not been used in a "couple of months." Noone was there after hours (it's a 8:30-5:30 situation & you get the key from a lock box). The room we were assigned was a paired down version of a hotel room, basic uncomfortable beds, was not cleaned well (wax and stains on the comforters, hair in bed sheets, dirty sink) and it reeked of cat urine. Two of the lamps were not working, and the floor creaked badly and had obvious depressions near the closet. The cat smell was overwhelming, our kids cried and we were near abandoning ship and going somewhere else but all other options were $420+/night at last minute, so we suffered it out and send an email through hotels.com to the management. To their credit, they called us the next morning as soon as they got into the office, reassigned us to a new room and were very apologetic and gave us a discount on the stay. The new room was like a whole new world- clean, more comfortable beds, no odor of pets/cats, functioning lights and appliances, wall decor, nice newer bed covers, and felt more like what we had experienced the first time we stayed here back in 2021. So I pumped up my review based on this change- I think we were assigned that room as an oversight. We did learn that there are people living in this motel full time as residents, and we suspect it is being used as transitional housing, be aware if your travelling with kids.
See All Reviews
Reviews
DENNY
Jan 8, 2026 02:56:57 AM
Review Score:
4
Summary: This is a tale of two cities. Our first night was awful. We were assigned a room that we learned later had not been used in a "couple of months." Noone was there after hours (it's a 8:30-5:30 situation & you get the key from a lock box). The room we were assigned was a paired down version of a hotel room, basic uncomfortable beds, was not cleaned well (wax and stains on the comforters, hair in bed sheets, dirty sink) and it reeked of cat urine. Two of the lamps were not working, and the floor creaked badly and had obvious depressions near the closet. The cat smell was overwhelming, our kids cried and we were near abandoning ship and going somewhere else but all other options were $420+/night at last minute, so we suffered it out and send an email through hotels.com to the management. To their credit, they called us the next morning as soon as they got into the office, reassigned us to a new room and were very apologetic and gave us a discount on the stay. The new room was like a whole new world- clean, more comfortable beds, no odor of pets/cats, functioning lights and appliances, wall decor, nice newer bed covers, and felt more like what we had experienced the first time we stayed here back in 2021. So I pumped up my review based on this change- I think we were assigned that room as an oversight. We did learn that there are people living in this motel full time as residents, and we suspect it is being used as transitional housing, be aware if your travelling with kids.
michael
Jan 1, 2026 10:59:49 AM
Review Score:
6
Summary: Room was clean but the mattress was deplorable. Like sleeping in a taco shell, no support.
Staff was incredibly friendly and polite. Without them our trip would have been miserable.
Rahul
Oct 6, 2025 02:23:30 PM
Review Score:
10
Summary: Overall good.
Steven
Sep 24, 2025 04:40:00 AM
Review Score:
4
Summary: Run down.
CHARLOTTE
Sep 10, 2025 12:54:01 AM
Review Score:
8
Summary: Large room, clean
Raquel
Sep 8, 2025 08:02:54 AM
Review Score:
8
Summary: The stay was good was given instructions how to get into my room. The room was clean but the bed soread had stains in it o e looked like snot.
francisco
Sep 8, 2025 03:51:59 AM
Review Score:
6
Summary: It stinks like feet the roo
Bradley
Aug 31, 2025 11:31:24 PM
Review Score:
10
Summary: Awesome
Amier
Aug 20, 2025 01:02:42 AM
Review Score:
10
Summary: Amazing, loved the spa!
Jeffrey
Aug 18, 2025 04:24:21 AM
Review Score:
10
Summary: Spa was a nice touch and Julie is the nicest, most generous lady I have experienced in a long time!
