Xela Tulum, a Member of Design Hotels | Hotel in Tulum

| 9.8 (24 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Xela Tulum, a Member of Design Hotels

Hotel in Zona Hotelera, Tulum

Luxury hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a 24-hour fitness center and spa services.
Change of towels is available on request.
Xela Tulum, a Member of Design Hotels offers 12 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Shampoo
  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Hair dryer
  • Towels
  • Toilet paper
  • Soap
Bedroom
  • Select Comfort bed
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Individually decorated
  • Safe
  • Individually furnished
Breakfast
  • 1 bar
  • Room service available
  • 1 restaurant
  • Free local cuisine breakfast available daily 8:00 AM–11:00 AM
  • Free bottled water
Parking
  • Free valet parking on site
  • Free self parking on site
Accessibility
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Fishing
  • Windsurfing
  • Snorkeling
  • Outdoor pool
  • Spa services
  • Yoga classes
  • Free bicycle rentals
  • 24-hour fitness center
General
  • Spanish
  • English
  • Couples dining
  • Smoke-free property
  • Beach towels
  • Romance packages available
Guest Services
  • Snack bar/deli
  • Outdoor pool
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance
  • Change of towels (on request)
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Private beachfront location
  • Garden
  • Outdoor furniture
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

B
Oct 24, 2025 02:46:37 AM
Review Score:   10
Summary: Super helpful staff, very attentive. We spent 3 nights and loved every second. The views were gorgeous. Food was very good. We will be back!
See All Reviews

Room Arrangement

Room Info Facilities
Venus
Room Size: 312 square feet m2
1 King Bed
Venus

General

Number of living rooms 0, Ping - 9, Minibar, Number of bedrooms - 0, Square meters - 29, Coffee/tea maker, Shower only, Rainfall showerhead, Square feet - 312, Bed count minimum 1, Ocean view, Bed count maximum 1
Selva
Room Size: 215 square feet m2
1 King Bed
Selva

General

Number of living rooms 0, Square feet - 215, Patio, Minibar, Number of bedrooms - 0, Ping - 6, Coffee/tea maker, Shower only, Square meters - 20, Location - ground floor, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Coco
Room Size: 454 square feet m2
1 King Bed
Coco

General

Square meters - 42, Number of living rooms 0, Minibar, Separate bathtub and shower, Number of bedrooms - 0, Coffee/tea maker, Ping - 13, Square feet - 454, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Sian & Zama
Room Size: 285 square feet m2
1 King Bed
Sian & Zama

General

Ping - 8, Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 285, Coffee/tea maker, Shower only, Square meters - 26, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Coqui
Room Size: 508 square feet m2
1 King Bed
Coqui

General

Number of living rooms 0, Partial sea view, Minibar, Number of bedrooms - 1, Coffee/tea maker, Shower only, Ping - 14, Square meters - 47, Square feet - 508, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Casa Playa
Room Size: 527 square feet m2
1 King Bed
Casa Playa

General

Number of living rooms 0, Minibar, Square feet - 527, Number of bedrooms - 1, Coffee/tea maker, Square meters - 49, Separate bathtub and shower, Ping - 15, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Xela Suite
Room Size: 454 square feet m2
1 King Bed
Xela Suite

General

Minibar, Number of bedrooms - 1, Coffee/tea maker, Ping - 13, Square feet - 454, Number of living rooms 1, Square meters - 42, Separate bathtub and shower, Desk, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Caracol
Room Size: 470 square feet m2
1 King Bed
Caracol

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Coffee/tea maker, Square feet - 470, Ping - 13, Square meters - 44, Location - ground floor, Separate bathtub and shower, Desk, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Casa Laha
Room Size: 511 square feet m2
1 King Bed
Casa Laha

General

Number of living rooms 0, Square feet - 511, Minibar, Number of bedrooms - 1, Coffee/tea maker, Full-sized refrigerator/freezer, Shower only, Ping - 14, Square meters - 47, Kitchen, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Palmas
Room Size: 215 square feet m2
1 King Bed
Palmas

General

Number of living rooms 0, Square feet - 215, Minibar, Number of bedrooms - 0, Ping - 6, Coffee/tea maker, Shower only, Location - top floor, Square meters - 20, Garden view, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Icaro
Room Size: 200 square feet m2
1 King Bed
Icaro

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square feet - 200

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $658 per night with includes Air Conditioner, View, Bedding/Linens, Restaurant, Toiletries, Guest Services, Breakfast, Child Friendly, Pool, Ocean View, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Internet, Parking, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD658
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